FAQFrequently Asked Questions

Category

SVR FAQ

  • QHow should I use the SVR?
    A

    The SVR is a vibrator attached to a silicone ring for use in partnered play and during sex.
    The ring can be stretched around the penis and placed at the base of a shaft for vibrations during sex, or it can be used as a vibrator by simply holding the item.

  • QDoes the SVR include a warranty?
    A

    Yes! There is a warranty period of 3 months from the date of purchase.
    Please contact us here should you have any inquiries regarding defective items.
    Please note that we require a receipt, proof of purchase, or completed warranty page from the item user manual to process defective item inquiries.
    The warranty does not cover damage incurred through improper use.

  • QIs the SVR rechargeable?
    A

    Yes! The SVR is rechargeable with a USB cable (included).
    Running Time: Approx. 60min (Full Power)
    Charging Time: Approx. 60min (5V 1A)

  • QHow should I turn the SVR on?
    A

    Simply press and hold the power button to turn ON. Press and hold again to turn OFF.

  • QWhat vibration modes does the SVR have?
    A

    There are five vibration modes in total.
    After turning the item ON, pressing the power button will cycle through the following modes: Low > Med > High > Pulse 1 > Pulse 2

  • QIs the SVR waterproof? Even the charging port?
    A

    Yes! The SVR is fully waterproof up to 50cm, for use in water and easy washing. The charging port is completely waterproof up to 50cm too, even with the visible connectors! After washing and allowing the item to fully dry, store the SVR in the included case to keep it clean.

     

    <Warning>
    ■ Do not charge the item near water sources, or submerge the item while it is charging.
    ■ Do not use in depths over 50cm, in strong water flow, or in water other than tap/bath water.

  • QHow should I wash the SVR?
    A

    Please wash the SVR with cold or tepid water. If there are is any noticeable dirtiness on the SVR, please use a neutral, mild soap.
    Note that the charging port of the SVR is rust-proof and can withstand the above washing procedures.

     

    <Warning>
    ■ Do not wash the SVR under hot water, boil, or immerse in washing detergents for extended periods of time.
    ■ Use only neutral or mild soap. Soaps high in acid or alkaline content may damage product material.
    ■ Do NOT wash with acidic or alcoholic cleansers, as this may cause disfiguration and discoloration of the device.
    ■ Please ensure the product is completely clean and dry before storing to help avoid mold and other build-up.

  • QWhat should I use for lubrication with the SVR?
    A

    Only water-based lubricants should be used with SVR.

     

    ■ Please refrain from using silicone-based lubricants, oils such as baby oil or other non-water based lubricants with the SVR. These may cause disfiguration, discoloration or defects in the device.

  • QIs the SVR safe?
    A

    The SVR is made of body-safe silicone, and is waterproof for hygienic cleaning.
    The exposed charging port is also waterproof and rust-proof. There is no danger of electric shocks from the USB port.
    Please note the SVR is for external use and is not a medical item, so internal use is at the risk of the user.

  • QWhat materials are used to make the SVR?
    A

    Body: Silicone, ABS, Li-ion Battery
    Travel Case: PP

  • QHow should I dispose of the SVR?
    A

    Waste separation and recycling will differ according to region, so please refer to your local guidelines for further details on how to dispose of battery-powered items, and items made with the materials listed above.

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