FAQFrequently Asked Questions
FLIP ORB FAQ
- QIs the FLIP ORB reusable?
Yes! With proper washing and care, the FLIP ORB is reusable. Please note that product longevity may vary in accordance with methods and strength of use, lubricant choice, cleaning and storage methods, and overall maintenance.
For best results, use TENGA HOLE LOTION and always follow care instructions.
- QIs the FLIP ORB electronic?
The FLIP ORB is not electronic and may be enjoyed manually.
- QHow should I wash the FLIP ORB?
1) Remove the Cap and flip the item open.
2) Wash under running lukewarm water.
3) Place on the Cap to air dry.
4) Once completely dry, close and replace Cap for storage.
■ Wash with cold or tepid water.
■ Use only neutral or mild soap. Soaps high in acid or alkaline content may damage product material.
■ Do NOT wash with alcohol or other cleaners.
■ Please ensure the product is completely clean and dry before storing to help avoid mold and other build-up.
- QWhat should I use for lubrication with the FLIP ORB?
The FLIP ORB includes two sample pouches of TENGA HOLE LOTION [REAL].
We recommend using TENGA HOLE LOTION for further uses. Please note that while the material of the interior (TPE) should be compatible with other water-based lubricants, we cannot be held responsible for any damage that may occur from third-party lubricants.
Oils and silicone-based lubricants should not be used, as these can damage the material.
- QHow should I lubricate the FLIP ORB?
Flip the item open and apply lotion to both halves, ensuring to cover every detail – insufficient lubrication can cause discomfort. Lubricating the insertion point before use will also allow for smoother entry.
- QWhat is different about each FLIP ORB?
Each FLIP ORB contains a completely different internal structure, with different layouts of the flexible orbs for a unique sensation!
BLUE RUSH – Bounding orbs await within rows of wavy ribs!
ORANGE CRASH – Bounding orbs await within countless enveloping nubs!
- QWhat are the size and properties of the FLIP ORB?
Insertion Depth: Approx. 14cm
Insertion Width: Approx. 3.5cm
Hard-cased (No Stretch)
Sample pouches of lotion included
- QWhat materials are used to make the FLIP ORB?
Materials: ABS / PC / Elastomer
Lotion: HOLE LOTION [REAL] (Red) Ingredients:
Water, Glycerin, Sodium Polyacrylate, Ethanol, Hydroxyethylcellulose, Phenoxyethanol, Methylparaben, EDTA-2Na, Polysorbate 80, Sorbitan Cocoate, Fragrance
- QHow should I dispose of the FLIP ORB?
Waste separation and recycling will differ according to region, so please refer to your local guidelines for further details on how to dispose of items made with the materials listed above.
- QAre there fake or counterfeit TENGA items out there?
Currently there are a number of counterfeit TENGA items on the market. While they may look very similar to authentic TENGA products, the quality is far inferior and may even be dangerous to use.
For further information about counterfeit items, click here.
If you are concerned you may have purchased a counterfeit item, please contact us and we can help you determine the authenticity of your items.