FAQFrequently Asked Questions


CUP Series FAQ

  • QWhat is the different between the Deep Throat CUP and Original Vacuum CUP?

    The Original Vacuum CUP is the new name for the Deep Throat CUP. The internal structure, material and experience all remain the same!

  • QAre the CUP Series reusable?

    The CUP Series is designed solely for one-time, disposable use. With concerns to hygiene, we do not recommend using the item more than once regardless of ejaculation.

    In the interests of achieving the best TENGA experience, we suggest use without a condom for direct stimulation.

    TENGA offers the TENGA FLIP Series, TENGA 3D Series and TENGA AIR-TECH Series for those in search of a reusable device.

  • QI’m having trouble inserting.

    Please ensure you have removed the sticker on top.
    This air hole releases air for smooth insertion.

  • QDoes the air hole serve any other function?

    By covering the air hole after insertion, you can create a vacuum on the inside for an exhilarating suction sensation!

  • QThere is a cut on the insertion pad!

    Due to the inside of the CUP Series being air-tight, we included the small incision in the smooth-pad to release air upon insertion.
    Please rest assured there is nothing wrong with the quality or performance of the product.

  • QShould I remove the sponge in the insertion rim?

    Please do not remove the sponge and use the product as it is.

  • QWhat’re the differences between all of these CUPs?

    Each CUP product has a unique function; please visit each product page for further info.
    Aside from the different CUPs, there are also different colors. The Red CUPs are Standard strength, with the White CUPs being gentler, and the Black CUPs being stronger.

  • QAre the CUP Series electronic?

    No. Please use the products manually.

  • QDo the more expensive products offer a better experience?

    That is not necessarily the case.
    Since sensations are subjective to the user, we offer a variety of products to suit the varied tastes of our users.

  • QAre the U.S.TENGA meant only for men who are big?

    The U.S.TENGA were designed to also work for those of a larger size, those of up to 18cm will be able to insert fully.
    However, the U.S.TENGA also offers a much stronger vacuum strength for men of average size.

  • QPlease tell me about the safety and hygiene of the CUP Series.

    Due to the fact that the TENGA CUP Series are designed with the premise that a man should insert without a condom, we have taken extra precautions with concerns to hygiene and safety.
    For safety reasons we have not included any harmful materials in our products such as vinyl chloride, etc.
    We have also taken into consideration the safety of our lotions for your security and peace of mind.

  • QHow should I dispose of CUP Series products?

    TENGA CUP Series products are “Plastic” products, however, waste separation and recycling will differ according to region.
    Please refer to local regulations for further details.

  • QPlease tell me the insertion size and properties of the CUP Series.

    Insertion Depth: Approx. 15cm
    Insertion Width: Approx. 4.5cm

    Ultra Size:
    Insertion Depth: Approx. 18cm
    Insertion Width: Approx. 6cm

    Hard-cased (No Stretch)

  • QWhat are the CUP Series products made from?

    Insert Sleeve: Thermoplastic Elastomer (TPE)
    Casing: PE
    Lubricant Ring: PU
    Lubricant Ring Lubricant: Water, Glycerin, Propylene Glycol, Hydroxyethylcellulose, Sodium Polyacrylate, Phenoxyethanol, Methylparaben, Hydroxypropyl Beta Cyclodextrin, IPBC
    Internal Lubricant: Water, Glycerin, Sodium Polyacrylate, Phenoxyethanol, Methylparaben, Hydroxypropyl Beta Cyclodextrin, IPBC
    *Lubricants certified by EU Directive 76/768/EEC toxicological assessment.

  • QAre there fake (counterfeit) versions of TENGA products out there?

    Currently there are a number of counterfeit fakes on the market.
    While they may look like normal TENGA products, their quality is far inferior to authentic items and may even be dangerous to your health.
    For further information on counterfeit items, click here.

Go Back To CONTACT(Customer Inquiries)