FAQFrequently Asked Questions

Category

CUP Series FAQ

  • QAre the TENGA CUPs reusable?
    A

    The TENGA CUPs are designed solely for one-time, disposable use. They should be discarded after use. With concerns to hygiene, we do not recommend using the CUP more than once, regardless of ejaculation.

     

    In the interest of achieving the best possible TENGA experience, we suggest use without a condom for direct stimulation.

     

    We also offer many options for those seeking a reusable device!

  • QAre the TENGA CUPs electronic?
    A

    The TENGA CUPs are not electronic and may be enjoyed manually.

  • QWhat is different about each CUP in the series?
    A

    Each TENGA CUP has a unique function; please visit each product page for further details.
    In certain regions we also offer different color variations of the same product. These color variations have different characteristics – Black editions are made of firmer material for more intense sensations, and White editions are made with softer materials for gentler stimulation.

  • QWhat is the difference between the Deep Throat CUP and the Original Vacuum CUP?
    A

    The Original Vacuum CUP is the new name for the Deep Throat CUP. The internal structure, material and experience all remain the same!

  • QDo the more expensive products offer a better experience?
    A

    Not necessarily! Since preferences in stimulation are entirely subjective to each individual user, we offer a wide variety of products to help everyone find what they are looking for. While the higher-cost reusable items will last for multiple uses, the hygiene and convenience of a single-use item is not to be set aside. The lower cost of disposable items also allows for exploration of a variety of sensations without breaking the bank.

  • QWhat is the U.S. TENGA?
    A

    U.S. stands for Ultra Size – the U.S. TENGA is larger than the standard TENGA CUPs. While they do allow for those up to 18cm to insert fully (compared to the standard 15cm), the U.S. TENGA also offers much stronger suction than the standard cup, regardless of the user’s size.

  • QI’m having trouble inserting, what can I do?
    A

    Don’t forget to remove the sticker covering the air hole at the tip of the item – this allows air to flow out of the item for smooth insertion.
    During use, covering this air hole after insertion will create a vacuum on the inside for an exhilarating suction sensation!

  • QThere is a cut on the insertion pad, is my item defective?
    A

    Since the inside of the TENGA CUP Series is air-tight, we included this small incision in the insertion pad to release air upon insertion.
    Please rest assured that this is part of the item’s design, and does not indicate a damaged or defective item!

  • QShould I remove the sponge in the insertion rim?
    A

    Please do not remove this sponge. It is there to hold the lotion in place and help to evenly distribute lotion upon insertion. Please use the CUP as it is upon opening.

  • QWhat measures have been taken to ensure safety and hygiene using the CUP series?
    A

    Due to the fact that the items in the TENGA CUP Series were designed with the premise that the user should insert without a condom, we have taken extra precautions with concerns to hygiene and safety.
    For safety reasons we have not included any harmful materials in our products such as vinyl chloride, etc.
    We have also taken into consideration the safety of our lotions for your security and peace of mind. All ingredients in our lotions have been tested for body safety.

  • QWhat are the size and properties of the TENGA CUP series?
    A

    Standard:
    Insertion Depth: Approx. 15cm
    Insertion Width: Approx. 4.5cm

     

    Ultra Size:
    Insertion Depth: Approx. 18cm
    Insertion Width: Approx. 6cm

     

    Hard-cased (No Stretch)
    Pre-lubricated
    Disposable

  • QWhat materials are used to make the TENGA CUP series?
    A

    Insert Sleeve: Thermoplastic Elastomer (TPE)
    Casing: PE
    Lubricant Ring: PU

     

    Lubricant Ring Lotion: Water, Glycerin, Hydroxyethylcellulose, Phenoxyethanol, Sodium Polyacrylate, Methylparaben, Hydroxypropyl Cyclodextrin, EDTA-2Na, IPBC

     

    Internal Lotion: Water, Glycerin, Sodium Polyacrylate, Phenoxyethanol, Hydroxyethylcellulose, Methylparaben, Hydroxypropyl Cyclodextrin, EDTA-2Na, IPBC

     

    *Lotions certified by EU Directive 76/768/EEC toxicological assessment.

  • QHow should I dispose of the TENGA CUP?
    A

    Waste separation and recycling will differ according to region, so please refer to your local guidelines for further details on how to dispose of items made with the materials listed above.

  • QAre there fake or counterfeit TENGA items out there?
    A

    Currently there are a number of counterfeit TENGA items on the market. While they may look very similar to authentic TENGA products, the quality is far inferior and may even be dangerous to use.
    For further information about counterfeit items, click here.
    If you are concerned you may have purchased a counterfeit item, please contact us and we can help you determine the authenticity of your items.

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